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Privacy Policy

Effective Date: 8th January 2025

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The Charlotte Education Services Consortium (“CESC”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.cesc4553.org) and use our services. By accessing the Site, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

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1.1 Personal Information

  • When you create an account, subscribe, book services, or apply for jobs, we may collect the following:

    • Name

    • Email address

    • Phone number

    • Payment information

    • Other relevant details for job applications (e.g., education, experience)

 

1.2 Non-Personal Information

  • We may collect non-identifiable information such as:

    • Browser type

    • Device information

    • IP address

    • Usage data, including time spent on pages and interaction with features

 

2. How We Use Your Information

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2.1 To Provide Services

  • Process subscriptions and payments.

  • Facilitate consultation and event bookings.

  • Provide access to Google Classroom and other educational services.

 

2.2 For Communication

  • Send confirmation emails and updates about bookings, subscriptions, or job applications.

  • Respond to inquiries and provide customer support.

 

2.3 For Improvement and Compliance

  • Improve the Site’s functionality and user experience.

  • Ensure compliance with legal and regulatory obligations.

 

3. Data Retention

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3.1 Users can close their accounts at any time. Upon account closure, we will:

  • Retain only your contact information for record-keeping purposes.

  • Ensure no data is sold or shared with third parties.

 

4. Data Sharing and Security

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4.1 Data Sharing

  • We do not sell or share your information with third parties.

  • External links provided on the Site (e.g., University of the Southern Caribbean, Andrews University, and Google Classroom) are subject to their own privacy policies.

 

4.2 Data Security

  • The Site uses WIX’s security framework, including:

    • PCI DSS Level 1 compliance.

    • SOC 2 Type 2 certification.

  • We implement measures to protect against unauthorized access, alteration, or destruction of your data.

 

5. Your Rights

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5.1 Access and Updates

  • You may access and update your personal information via your account on the Site.

 

5.2 Data Deletion

 

5.3 Opt-Out Options

  • Users can unsubscribe from marketing emails and notifications at any time.

 

6. Cookies and Tracking

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6.1 We may use cookies to enhance your browsing experience. These cookies:

  • Store user preferences.

  • Collect anonymized usage data to improve our services.

 

6.2 You can manage or disable cookies through your browser settings.

 

7. Children’s Privacy

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7.1 The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

 

8. Changes to This Policy

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8.1 We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email.

 

9. Contact Information

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For questions about this Privacy Policy or your data, please contact us at:

 

By using the Site, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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